RETURN POLICY

Thank you for choosing LazzyBear. We are committed to providing you with high-quality products and services. However, if you find yourself in need of a refund, please review our refund policy below.

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1. Eligibility for Refund:

Refunds are applicable only to purchases made directly through LazzyBear.
Refund requests must be initiated within 7 days of the original purchase date.

2. Products Eligible for Refund:

We offer refunds for products that are damaged, defective, or significantly different from the description provided at the time of purchase.
Customized or personalized products are generally not eligible for refunds unless they arrive damaged or defective.

3. Process for Requesting a Refund:

To initiate a refund request, please contact our customer support team at lazzybear.in@gmail.com within the eligible timeframe.
Provide your order number, a detailed description of the issue, and any relevant supporting documentation such as photos.

4. Refund Approval:

Once we receive your refund request, our team will review it to determine if it meets our eligibility criteria.
If your request is approved, we will issue a refund to the original payment method within 15 business days.

5. Refund Amount:

The refund amount will typically include the purchase price of the product and any applicable taxes.
Shipping and handling charges are non-refundable unless the return is due to an error on our part.

6. Returns and Shipping Instructions:

If you're instructed to return a product to us, please follow the provided instructions carefully.
Returned products must be in their original condition and packaging.

7. Non-Refundable Items:

Some items, such as digital downloads, gift cards, and certain personalized products, are non-refundable.

8. Changes to the Refund Policy:

LazzyBear reserves the right to update or modify this refund policy at any time. Any changes will be effective immediately upon posting on our website.

Please note that this refund policy applies solely to purchases made directly through LazzyBear. If you made a purchase through a third-party retailer, please refer to their respective refund policy.

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For any questions or concerns regarding our refund policy, please contact our customer support team at lazzybear.in@gmail.com. Your satisfaction is important to us, and we are here to assist you.

Thank you for being a valued customer of LazzyBear.

Sincerely,

LazzyBear